Counselling and Support
The counselling, care and support of people living with HIV and their relatives is our core service. The goals of our work are focused on empowering people with HIV to live a life not restricted by the infection and to support people in such a way that they become independent of the support services we offer.
face-to-face
Qualified employees are available at CheckPoint untenrum (see address below) for face-to-face counseling on a variety of topics.
Just call us and we will be happy to arrange a meeting with you!
You can reach us at 0511–19411 during these times:
Monday | 2 p.m. – 5 p.m. |
Tuesday |
10 a.m. – 1 p.m. 2 p.m. – 5 p.m. |
Wednesday |
10 a.m. – 1 p.m. 2 p.m. – 5 p.m. |
Donnerstag |
2 p.m. – 5 p.m. |
Test counselling
‘Have I been infected with HIV?’ Especially after sexual contacts, uncertainty can arise with regard to the relevant pathways of infection and the reliability of safer sex strategies. In a private, anonymous conversation, we would be happy to discuss with you whether an infection risk was present and whether a HIV test would be useful. Please do not hesitate to call us to arrange an appointment for a consulation or an HIV test.
People with HIV & dependents
People with HIV face the challenge of living with the chronic disease. Life prospects have to be found again; livelihoods must be secured; and the illness integrated into the professional and private life. But also relatives and friends must learn to deal with the HIV infection of a person close to them. We are happy to provide you with the latest news and information.
Frequently Asked Questions in our Advisory Center:
- Crisis intervention, especially after a positive HIV test result
- Developing life prospects
- Assistance in the application for public support (e.g. ALG II, basic pension, pension, disability, etc.)
- Drug use
- Psychosocial accompaniment to substitution treatment
- Prison enforcement
- HIV in professional life
- Partnership and family
by phone
- HIV & AIDS
- Other sexually transmitted infections
- living with HIV & AIDS
- counseling and self-help services for people with HIV & AIDS in Hannover
- offers for gay & bisexual men in Hannover
- offers for drug users in Hannover
- and many more topics
Please call us at 0511/19 411.
Monday | 2 p.m. – 5 p.m. |
Tuesday |
10 a.m. – 1 p.m. and 2 p.m. – 5 p.m. |
Mi | 10 a.m. – 1 p.m. and 2 p.m. – 5 p.m. |
Do | 2 p.m. – 5 p.m. |
(Costs according to the rate of your telephone provider to the German landline)
Outside of our counselling hours, you can reach out to the nationwide telephone hotline of the German AIDS-Hilfe organisation at 0180/33 19 411 from Monday to Friday from 9 a.m. to 9 p.m. and on Sundays from 12 to 2 p.m. You can remain anonymous during your call.
online
The free online counselling of the German AIDS-Hilfe can be reached at:
www.aidshilfe-beratung.de
There, you will be advised by qualified employees of the AIDS-Hilfe from all over Germany. English is available.
You can remain completely anonymous. Our consultants will answer your questions as soon as possible, often on the same day.
If you have more complex questions, please contact one of our consultants. If you wish, you will be advised by a co-worker who is HIV positive themselves.
The security of your data is important to us. Our staff treat your inquiry absolutely confidentially. Our services are in accordance to the current standards of data protection. This includes, among other things, the encryption of your data, so that third parties cannot access it.
Christine Berthold
Phone: 0511 / 360 696 19
c.berthold@hannover.aidshilfe.de