Coun­sel­ling and Support

The coun­sel­ling, care and sup­port of peo­ple living with HIV and their rela­ti­ves is our core offer. The goals of the work are direc­ted to empower peo­ple with HIV to a life that is not rest­ric­ted by the infec­tion and to sup­port the peo­ple in such a way that they become inde­pen­dent of the sup­port ser­vices offe­red by us.


Qua­li­fied employees are available at the coun­seling cen­ter for per­so­nal coun­seling with dif­fe­rent topics.

Call us, we will be happy to arrange a mee­ting with you! Or you can visit us during our con­sul­ta­tion hours:


Mon­day 10 a.m. – 12 p.m.
Tues­day 10 a.m. – 4 p.m.
Wed­nes­day 10 a.m. – 4 p.m.
Fri­day 10 a.m. – 4  p.m.



Test coun­sel­ling
Have I been infec­ted with HIV? Espe­ci­ally after sexual cont­acts, uncer­tainty can arise with regard to the rele­vant pathways of infec­tion and the relia­bi­lity of the safer sex stra­te­gies. We resolve with you in a per­so­nal, anony­mous con­ver­sa­tion, whe­ther an infec­tion risk was pre­sent and whe­ther a HIV test would be useful. Please do not hesi­tate to call us or arrange an appoint­ment for con­su­la­tion or an HIV test.

Peo­ple with HIV & dependents

Peo­ple with HIV face the chall­enge of living with the chro­nic dise­ase. Life pro­s­pects have to be found again, liveli­hoods must be secu­red and the ill­ness inte­gra­ted into the pro­fes­sio­nal and pri­vate life. But also rela­ti­ves and fri­ends must learn to deal with the HIV infec­tion of a close per­son. We are happy to pro­vide you with the latest news and information.

Fre­quently Asked Ques­ti­ons in our Advi­sory Center:

  • Cri­sis inter­ven­tion, espe­ci­ally after the posi­tive result of the HIV test
  • Deve­lo­ping Life prospects
  • Assis­tance in the appli­ca­tion for public sup­port for liveli­hoods (ALG II, basic pen­sion, pen­sion, disa­bi­lity, etc.)
  • Drug use
  • Psy­cho­so­cial accom­p­animent to sub­sti­tu­tion treatment
  • Pri­son enforcement
  • HIV in pro­fes­sio­nal life
  • Part­ner­ship and family
  • ...

by phone
At the coun­seling phone of the Han­noe­ver­schen AIDS-Hilfe eV, our expe­ri­en­ced staff will be glad to ans­wer your ques­ti­ons regarding:
  • HIV & AIDS
  • Other sexu­ally trans­mit­ted infections
  • living with HIV & AIDS
  • coun­seling and self-help ser­vices for peo­ple with HIV & AIDS in Hanover
  • offers for gay & bise­xual men in Hannover
  • offers for drug users in Hannover
  • and may more topics
Please call us at 0511/19 411.
Mon­day 10 a.m. – 12 a.m.
Tues­day 10 a.m. – 4 p.m.
Mi 10 a.m. – 4 p.m.
Do 12 a.m. – 4 p.m.

(Costs accor­ding to the rate of your tele­phone pro­vi­der to the Ger­man landline)

Out­side of our con­sul­ting hours you reach the nati­on­wide tele­phone con­sul­ta­tion of the Ger­man AIDS-help-orga­ni­sa­ti­ons under the num­ber 0180/33 19 411 from Mon­day to Fri­day from 9 a.m. to 9 p.m. and on Sun­days from 12 to 2 p.m. You can remain anony­mous during your call.


The free online con­sul­ta­tion of the Deut­sche AIDS-Hilfe e.V. can be rea­ched at:


There, you will be advi­sed by qua­li­fied employees of the AIDS-Aids from all over Ger­many, Eng­lish lan­guage is possible. 
You can remain com­ple­tely anony­mous. Our con­sul­tants will ans­wer your ques­ti­ons as soon as pos­si­ble, often on the same day.

If you have more com­plex ques­ti­ons, please cont­act one of our con­sul­tants. If you wish, you will be advi­sed by a co-worker who is HIV positive.

The secu­rity of your data is important to us. Our staff treat your inquiry abso­lut­ely con­fi­den­ti­ally. Our offer works accor­ding to the cur­rent stan­dards of data pro­tec­tion. This includes, among other things, the encryp­tion of your data so that third par­ties can not access it.

Coun­sel­ling, Anti­dis­cri­mi­na­tion

Chris­tine Bert­hold
Phone: 0511 / 360 696 19